Frequently Asked Questions
Welcome to our FAQ Page
Oh no, that sounds uncomfortable!
We only use natural ingredients. However, should your skin react to one of our products please discontinue use immediately and send us a mail with your concern, we tend to it.
Important 👉 Always see a doctor for medical concerns
We're terribly sorry to hear that!
Please contact us and we will work our magic to sort it out!👍
Don't forget to add pictures of the damaged product
We're sorry to hear that your purchase was not to your satisfaction.
Please take a look at our Refund Policy for the next steps
We do our utmost to ensure that your package arrives safe and sound ✅
Please check out our Shipping Policy for detailed information
Once your order is ready to be shipped, you will receive an email with the delivery details and a tracking link to follow your package.
Kindly check your spam as it might have landed there.
Should you not have received a link or you are unable to see the whereabouts of your package, do shoot us a mail and we will get to the bottom of it🤗